SAP Concur Launches Request Assistant to Streamline Trip Approvals with Generative AI
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The feature shifts pre-trip approval from manual estimation to data-driven automated cost estimates and connects booking with expense reporting, potentially shortening approval and reimbursement cycles and affecting corporate travel policy enforcement and spend-control workflows.
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- SAP Concur BlogSAP Concur Launches Request Assistant to Streamline Trip Approvals with Generative AI
In March 2024 SAP Concur added Request Assistant to Concur Request, using generative AI to provide cost estimates for business trips based on trip duration, destination, and services, as well as user preferences such as flight class, number of connections, and hotel ratings. The feature integrates with Concur Travel to carry approval-stage details into booking, and with Concur Expense to populate an expense report from expected costs; if the final total matches the original estimate, companies can configure auto-approval. SAP Concur's 2024 Global Business Travel Survey found that 84% of business travelers say their company requires pre-trip approvals for at least some trips, 67% have observ…