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IAG Shares Experience in Scaling AI Deployment

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On October 3, 2026, Skift Feed reported that IAG Chief AI Scientist Ben Dias shared his experience on the group's AI scaling deployment. He said the most critical factor for scaling AI is to start from a real business problem, establish a baseline and validate value at a single airline, and then roll it out across the group, rather than building a complete solution from the outset.

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10月3日
  1. Skift Feed
    IAG Chief AI Scientist Ben Dias: First Validate AI Value at a Single Airline, Then Scale

    IAG Chief AI Scientist Ben Dias stated that the most critical factor for scaling AI is to start from a real business problem, establish a baseline and validate value at a single airline, and then roll it out across the group, rather than building a complete solution from the outset.

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