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ARDA and Hilton Grand Vacations discuss experiential loyalty

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On October 19, 2026, at the Skift Global Forum, ARDA and Hilton Grand Vacations noted that vacation ownership companies have an advantage in experiential loyalty: they understand customers in terms of years rather than days. Both parties believe that access, relevance and owner feedback are more important than simply adding more activities.

AI 根据报道生成 · 17 天前更新

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10月19日
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    At the Skift Global Forum, ARDA and Hilton Grand Vacations noted that vacation ownership companies have an advantage in experiential loyalty: they understand customers over years rather than days. Both parties believe that access, relevance, and owner feedback are more important than simply adding more activities.