IDC Releases AI-Enabled T&E Maturity Model, Names SAP Concur a Leader
IDC released 'Beyond Reports: The AI-Enabled T&E Maturity Model for Unlocking Business Intelligence', proposing a five-stage T&E maturity model covering technology and AI, digital payments, data and integration, people and culture, and governance and compliance. The model progresses from foundational automation to an ecosystem, with AI use deepening at each stage. IDC MarketScape reports named SAP Concur a Leader in AI-enabled T&E solutions four times.