How Travel Managers Can Adapt to Global Growth

A SAP Concur blog post says travel managers are shifting from 'command and control' to 'enlightenment and empowerment' in response to changing employee expectations, emerging technologies and rising global mobility. It recommends five priorities: data and analytics, evaluating new technology, traveler safety, employee satisfaction, and driving value. It cites data that some 37% of hotel reservations and 15% of air bookings are made by employees outside corporate channels, and that supplier-direct bookings can increase costs and keep travel managers from optimizing programs. It also notes that once 5G becomes common, bandwidth speeds will be 10 to 20 times faster, unleashing a new wave of in…