SAP Concur Reviews 2025 Business Travel Trends: Price Volatility, AI Adoption and NDC Complexity
Based on interviews with five corporate travel leaders, SAP Concur summarizes 2025 business travel trends and challenges. Economic and regulatory uncertainty led to unpredictable flight and lodging prices in some markets and tighter budgets; organizations used automation and AI to improve spending visibility, with Michigan State University identifying about 500 hotel nights eligible for tax reimbursement using booking and reporting tools. Communication and relationship-building were seen as essential, including collaboration with HR, finance, suppliers and TMCs. Sustainability, virtual payment cards and NDC remained priorities, with virtual cards facing rising costs and digital wallet incom…