SAP Concur Customers May Be Overlooking Process Efficiency

A SAP Concur blog post argues that automation alone does not capture the full value of spend management technology, and customers should focus on expense processing cycle efficiency from report submission and approval to payment. It cites IDC research finding accounts payable staff were 30% more efficient and audit staff 28% more efficient with an optimized SAP Concur solution. It also says optimization improves total spend visibility, increases corporate card rebates and reduces employee late fees.