Corporate Traveler launches AI assistant Mel on Melon platform

On October 29, 2026, Business Travel News reported that Corporate Traveler launched the AI assistant Mel within its Melon travel platform. According to the report, Mel can answer common questions about policy and itineraries based on company policy, traveler personal preferences and history, and can provide information during travel disruptions, while also identifying situations requiring human intervention and escalating issues to the Corporate Traveler consultant team. The assistant is currently available to clients in the United States, Canada and the United Kingdom, and can be used via Slack; the company plans to expand to more markets.