Marriott and Allianz discuss hotel travel disruption response

On November 13, 2026, Skift held a webinar inviting Matt Miller of Marriott International and Lindsay Tuhey of Allianz Partners to discuss how hotels can support guests throughout the entire journey and retain ownership of the customer relationship. The discussion covered how hotels can bridge the travel accountability gap, where loyalty investments should focus in 2027, and whether travel protection should be embedded into the hotel booking process. The partnership discussion remains at the public discussion stage, with no specific implementation plan or timeline disclosed.