How CFOs Can Manage Out of Control Employee Spend

An SAP Concur blog post notes that employee-initiated spend has shifted from company control to employee control, causing havoc on managed travel and expense programs. It cites a Phocuswright study showing only 36% of surveyed travelers use their approved corporate booking tool to book hotels, airfare, and rental cars, resulting in significant 'invisible spend.' SAP Concur processed 238 million such transactions worth nearly $109 billion last year. The article advises CFOs to improve spend visibility to save costs, enhance compliance, mitigate fraud, and improve supplier negotiation positions.