SAP and Qualtrics Launch Concur Experience Optimizer

SAP SE and Qualtrics announced the availability of Concur Experience Optimizer, combining Qualtrics EmployeeXM's employee experience management with operational intelligence data from Concur Travel and Concur Expense to help companies design travel programs for the hybrid workplace, improve spend management, and increase retention. Research shows 70% of employees expect to return to pre-pandemic travel levels, and 84% are willing to travel within the next year. The solution captures employee sentiment via feedback templates and dashboards linked to operational data to improve compliance, budget predictability, and sustainability.