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#员工体验

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Sep 3Thu
  1. SAP Concur Blog

    Refundable vs. Non-Refundable Flights: A Travel Policy Playbook for Cost Control

    SAP Concur's blog discusses how to handle employees booking the wrong type of airline ticket. It advises travel managers to assess the financial impact, understand fare rules, and establish a clear exception process. Citing survey data, 67% of business travelers are hesitant to travel, and nearly half have bent or broken policy. Companies should create a playbook for booking mistakes, use policy settings and training to prevent recurrence, and balance cost control with employee experience.

Jul 23Thu
Jul 16Thu
  2. BCD Travel RSS

    BCD Travel Launches HR Solutions

    BCD Travel has introduced travel solutions for HR teams, aiming to provide a consistent employee travel experience, simplify booking, offer reliable support, and help meet duty of care. The solution supports travel management for employees, guests, and executives, and integrates with expense management to reduce HR workload.

Jun 15Mon
  1. SAP Concur Blog

    SAP Concur Survey: Business Travel Value and Stress Coexist

    The eighth annual SAP Concur Global Business Travel Survey reveals a paradox: while 93% of business travelers say work trips benefit their wellbeing, 67% are hesitant to travel due to safety concerns, disruptions, and role pressures. CFOs recognize travel's strategic value (97%), but travel managers feel unsupported. Employees increasingly expect employer support for safety, yet trust in data monitoring is fragile.

Mar 31Tue
  1. SAP Concur Blog

    Survey: The Business Travel Opportunity Gap

    A survey commissioned by SAP Concur reveals that business travel is crucial for career growth, but access is uneven. 51% of U.S. adults traveled for work in the past year, with 20% being frequent travelers. 76% believe business travel opens up opportunities, but younger and lower-income groups feel it is out of reach. Frequent travelers enjoy more premium experiences but also face operational strains like expense reporting hassles.

Aug 20Wed
  1. SAP Concur Blog

    Survey: How Business Travel Perspectives Differ by Generation

    SAP Concur's seventh annual Global Business Travel Survey covered 3,750 business travelers across 24 markets, analyzing differences among Gen Z, millennials, Gen X and baby boomers. 97% are willing to travel for business, but Gen Z and millennials are more likely dissatisfied with current travel frequency. Younger generations more often report company travel cuts and are more open to AI and recommendations; older generations prefer manually sorting options. Air safety concern is similar across generations, 64% for Gen Z versus 52% for boomers.

Jul 31Thu
  1. SAP Concur Blog

    How Expense Process Improvement Boosts Productivity: SAP Concur Analysis

    A SAP Concur blog post discusses the impact of expense process improvement on productivity. It notes that manual expense processes consume significant employee time, create cognitive load, and affect team collaboration and organizational efficiency. It recommends automated expense management solutions, such as ExpenseIt, to automatically capture and categorize receipts, streamline approvals, and provide real-time data visibility.

Jul 2Wed
  1. SAP Concur Blog

    Corporate Travel Strategies: Costs, Policies, and Employee Experience

    SAP Concur's blog provides corporate travel management strategies covering clear travel policies, data-driven decision-making, enhancing traveler experience, sustainability, risk mitigation, global compliance, automation technology, and cost optimization. It cites survey data: 46% of travel managers have strategies for travel emission budgets; 58% of employees changed travel plans due to safety concerns; 50% of travel managers face significant pricing pressure. Using integrated travel and expense platforms can increase policy compliance by 26%, annual cost savings by 21%, and expense report processing efficiency by 10x.

Jun 3Tue
  1. SAP Concur Blog

    SAP Concur: Scaling Corporate Travel and Expense Solutions While Meeting Employee Needs

    A SAP Concur blog post says 53% of travel and expense decision-makers report major business consequences from the inability to scale and adapt T&E solutions, and 78% want a single platform for both travel and expense. It advises companies to scrutinize processes and systems, prepare for new-market regulations and data-security risks, improve spend visibility, and build a global model with region-by-region deployment. It also stresses listening to employees, especially Millennials and Gen Z, on policy transparency, social value, simplified technology, and NDC, citing views from Unisys and NYU.

Mar 31Mon
  1. SAP Concur Blog

    Business Travel Trends: Adapting Your Corporate Travel Program for Success

    A SAP Concur blog post summarizes business travel trends and challenges. Research shows 42% of travel managers anticipated company directives to cut travel costs within the year; 88% of travelers reported significant travel disruptions and 74% felt unsafe on a trip; 61% of businesses without integrated travel and expense solutions are likely to move to a connected system within two years; and 34% of travel managers need better training to benefit from AI-powered tools. The article also notes 44% of travelers would refuse a trip over safety concerns, and 95% of travelers are open to using AI-fueled technology for business travel booking.

Feb 6Thu
  1. SAP Concur Blog

    Podcast: Tapping HR Expertise to Enhance Your T&E Program

    In the SAP Concur Conversations podcast, Philippe Dutkiewicz, co-owner of HR Campus, and HR consultant Philipp Brunner talk with Jeanne Dion, Vice President of the Value Experience team at SAP Concur, about collaboration between travel and expense (T&E) management and human resources (HR). HR is responsible for payroll, benefits, duty of care, employee data, and corporate policies, all closely related to T&E. Employees want T&E programs to offer flexibility, ease of expense submission, and peace of mind about following processes. The article recommends simplifying processes, using AI for conversational expense reports, and showing or hiding T&E policy in real time based on user actions. Dut…

Jun 24Mon
  1. SAP Concur Blog

    SAP Concur: Automated T&E Can Balance People, Business and Sustainability

    A SAP Concur blog post says business travel must balance employee, business and environmental needs, and that an automated spend management system can clamp down on out-of-policy spend while giving employees more autonomy. It cites data: 90% of senior finance leaders agree their key task is to prepare for the unexpected; 67% of business travelers say travel is critical for career advancement; 88% were forced to take unanticipated steps in the past 12 months due to delays, cancellations or re-routing; and 92% would decline a trip for safety, social or environmental concerns or work-life balance impact. It also presents Campari Group, KUKA and Standard Chartered Bank cases using SAP Concur to…

Jun 7Fri
  1. SAP Concur Blog

    SAP Concur: The Asynchronous Work Trend and Strategies for Finance Teams

    A SAP Concur blog post discusses asynchronous work, where employees can work without needing to engage in real time. It cites an EY study of more than 16,000 employees: nine out of 10 want flexibility in when and where they work, and more than half would leave their company for a more flexible arrangement. It lists benefits such as improved planning, focus, cross-time-zone workflow, talent pool and job satisfaction, and challenges such as lack of immediate feedback, miscommunication and information overload. It recommends finance teams implement asynchronous work through clear communication, policies and procedures, technology, self-service resources and regular feedback.

Mar 29Fri
Jan 10Wed
  1. SAP Concur Blog

    SAP Concur on How HR Can Elevate Employee Experience with T&E Tools

    SAP Concur published an article on how HR teams can use travel, expense, and broader technology solutions to elevate employee experience. It covers automating approvals and expense reports through a centralized cloud spend-management platform, mobile receipt capture and GPS mileage tracking; using machine learning and AI to track, calculate, and report taxable employee benefits to simplify remote-work tax; and using a modern T&E system to meet flexible travel expectations while fulfilling duty of care. It cites that 76% of employees say a work-from-anywhere policy would increase job satisfaction and 91% of business travelers expect to make choices outside company policy for reasons such as…

Oct 26Thu
  1. SAP Concur Blog

    Key Steps for Successful Business Travel Planning

    SAP Concur's blog publishes a business travel planning guide covering cost control and productivity balance, steps to streamline travel processes, useful planning apps, and strategies for delays and cancellations. The article notes 1-2% of flights are canceled and 20-25% are delayed by more than 15 minutes, recommending contingency plans and travel insurance.

Oct 23Mon
  1. SAP Concur Blog

    Change is Constant. Here's How Your Business Can Get Ready

    SAP Concur's blog publishes a business resilience guide, noting 90% of CFOs agree their top task is preparing for the unexpected. The article offers four ways to future-proof: using a single cloud platform for travel, expense, and invoice data; gaining visibility through advanced analytics; improving employee experience; and measuring progress with benchmark reports.

Oct 11Wed
  1. SAP Concur Blog

    SAP Concur and WalkMe Launch User Assistant to Boost Expense Management Adoption

    SAP Concur launched Concur User Assistant by WalkMe, which provides on-screen prompts, visual cues, and a chatbot to guide employees while using the platform. The article says 42% of businesses changed to remote/hybrid work policies to retain or attract talent, and cites a Forrester study reporting a 100% increase in training and onboarding efficiency, a 50% decrease in IT support and helpdesk tickets, and a 35% increase in user confidence.

Apr 20Thu
  1. SAP Concur Blog

    Outdated Travel Policy? 5 Tips to Update It Today

    An SAP Concur blog post argues that outdated travel policies cost organizations financially, strategically and culturally. Barb Bammer, a senior solutions consultant at SAP Concur, spoke with Ben Claxton and Jeff Saydah of Fox World Travel and offered five tips: don't delay reassessment and review quarterly or at least annually; set measurable goals and revisit them; align policy with company values; keep employee experience top of mind and involve travelers; and track successes while learning from failures.

Mar 2Thu
  1. SAP Concur Blog

    SAP Concur Recommends Mobile Apps and Digital Adoption Platforms to Improve T&E Experience

    SAP Concur published an article recommending businesses improve employee travel and expense management experience through mobile apps and digital adoption platforms. It notes that providing the right digital tools can make teams and companies more productive, especially during tight budgets and talent shortages. The SAP Concur mobile app lets users book and manage trips and log expenses on the go; ExpenseIt lets employees photograph receipts; Concur User Assistant by WalkMe accelerates onboarding and training through on-screen prompts and a chatbot.

Feb 23Thu
  1. SAP Concur Blog

    SAP Concur Releases Whitepaper on How Gen Z and Gen Alpha Will Change T&E Management

    SAP Concur released a whitepaper, Preparing for Gen Z and Gen Alpha: How Younger Generations Will Change Business Travel and Expense Management. Drawing on over four decades of T&E industry experience, the author notes that as younger generations enter the workplace, organizations will have to pivot to accommodate business travelers' needs. The whitepaper explores three major changes organizations can expect in the coming years, aiming to help travel managers and company leaders level-set on where things stand and how T&E operations may need to adjust.

  2. SAP Concur Blog

    SAP Concur Releases Whitepaper on 5 Trends for CFOs to Watch

    SAP Concur released a whitepaper, 5 Trends for CFOs to Watch, examining topics including business resilience, technology and automation, employee experience and data insights. Citing a 2022 Analysys Mason study, the article notes 65% of finance and IT leaders see efficiency and productivity as a top strategy for containing costs, and 72% say digital transformation is central to their growth. The whitepaper advises finance leaders to work with IT and downstream users to assess business applications.

Feb 6Mon
  1. SAP Concur Blog

    How CFOs Are Leading Transformation and Driving Enterprise Reinvention

    SAP Concur's blog cites Accenture data stating 68% of CFOs are driving three or more enterprise-wide transformation initiatives in parallel. The article discusses how CFOs can break down silos by running initiatives in parallel, improve employee experience, and offers three ways to future-proof organizations: scenario-planning capability, collaboration, and continuous improvement. It also recommends starting with areas like expense management that engage employees early.

  2. SAP Concur Blog

    Fox World Travel Shares How to Build a Travel Program Meeting Employer and Employee Needs

    SAP Concur's podcast features Ben Claxton and Jeff Saydah of Fox World Travel discussing how to build a world-class travel program. They note the "set it and forget it" travel policy mentality is outdated; policies should be agile, regularly reviewed, and aligned with company goals and culture. The discussion covers using data to inform policy, measuring program success, and having policies reflect company culture.

Jan 30Mon
  1. SAP Concur Blog

    Future-Proof Your Organization for the Next Era of Business Travel

    SAP Concur's blog notes that changing employee demographics are driving a paradigm shift in business travel, with companies expanding focus to Gen Z. Gen Z is on track to make up roughly 30% of the U.S. workforce by 2030. The article recommends embracing and reexamining technology, moving from a command-and-control model to empowering employees, and offers three ways to future-proof travel programs: think bigger picture, align with your travel community, and go forward with an innovative mindset.

Dec 12Mon
  1. SAP Concur Blog

    SAP Concur Predicts Greater Integration and Connection in Expense Management in 2023

    A SAP Concur blog post predicts a marked shift in how workplace tools connect and integrate from 2023 into 2024. Citing an early 2022 SAP Concur pulse survey, it notes that 57% of U.S. finance managers use multiple applications, and 17% use multiple applications with no integration. Additionally, 86% of business travelers reported their company had been delayed in reimbursing expenses at least once in 2021, and 89% said delays impact their personal finances. The article argues that more integrated travel and expense solutions will provide better spending visibility, more efficient finance processes, and ultimately faster reimbursements.

Dec 9Fri
  1. SAP Concur Blog

    SAP Concur Podcast Discusses How the Next Generation Is Shaping the Future of Business Travel

    A SAP Concur podcast episode discusses how the next generation of business travelers, particularly Gen Z and Gen Alpha, is shaping the future of business travel. SAP Concur thought leader Ralph Colunga notes that the travel and expense industry is experiencing a major paradigm shift, requiring a modernization of T&E management mindset and end-to-end processes. The article mentions that Gen Z is on track to comprise roughly 30% of the workforce by 2030, bringing different expectations. Organizations need to evolve from a recovery state to one of resilience and adaptability, adjusting policies, simplifying processes, and eliminating friction points for employees.

Nov 30Wed
  1. SAP Concur Blog

    SAP Concur Shares Ways for Utilities and Energy Companies to Improve Employee Experience

    A SAP Concur blog post discusses how utilities and energy companies can improve employee experience. It cites Gartner's prediction that employee turnover will be 50% to 75% higher than companies have previously experienced; Gallup data showing it costs up to two times an employee's annual salary to replace them; 78% of employees strongly believe their employer is responsible for helping them increase job satisfaction and well-being; and 34% of employees expect a seamless technology experience but feel they don't have one. The article recommends improving satisfaction with enterprise applications, automating expense reporting and approval processes, and automating mileage capture to enhance…

Aug 25Thu
Jul 9Sat
  1. SAP Concur Blog

    Employee Experience, Evolved: An SAP Concur Podcast Conversation with EY About the Power of Employe…

    In an SAP Concur podcast, Andrew Walker and Crystal Schoenhals from EY discuss using employee sentiment data to improve employee experience. They note that top reasons employees leave include total compensation, flexibility, benefits, and well-being. Collecting sentiment data must be operationalized and ongoing, not a one-time survey. They advise organizations to proactively understand employee needs and close gaps to retain talent.

Jul 1Fri
  1. SAP Concur Blog

    SAP Concur Survey: Business Travel's Talent Implications

    SAP Concur released its fourth annual global business travel survey, covering 3,850 business travelers across 25 markets and 700 travel managers across seven markets. Findings show 61% of travelers say current travel schedules fall short of expectations, and 82% report companies returning to pre-pandemic levels with a 'more travel on fewer shoulders' approach. 91% consider flexible travel options essential for health and safety. Nearly a quarter of travelers not at ideal frequency would seek a new job if schedules don't improve. All surveyed travel managers expect their role to be more challenging in the next 12 months.

Jun 29Wed
  1. SAP Concur Blog

    SAP Concur Podcast: AP Automation Frees People to Do Their Best Jobs

    A SAP Concur podcast conversation with Deloitte explores how accounts payable (AP) automation empowers employees and enhances strategic value. Deloitte specialist Oren Geshuri notes that AP has traditionally been viewed as a non-strategic area; automation does not eliminate people but frees AP teams from paper-based processes to focus on more strategic work. COVID-19 served as a litmus test for organizational survivability: organizations that had already automated could quickly shift to remote work, while those without automation struggled with paper invoices that couldn't be taken home. The discussion also covers talent retention, employee experience, and the impact of automation on overal…

  2. SAP Concur Blog

    Is an Efficient, Employee-Friendly Travel Program an Oxymoron?

    Citing the Cost Saving Methods for T&E Expenses guide co-created by Concur and Rocketrip, the article explores how to build an efficient, employee-friendly travel program. It notes that tickets booked fewer than seven days before departure cost an average of 44% more than those booked 15 or more days in advance. Requiring trip preapproval would cut last-minute travel spending but create more work for managers; a less drastic option is scheduling recurring reminder emails for employees to book a month ahead. The article argues T&E is one of the largest controllable expenses and also one of the most difficult to manage, because normal price considerations don't apply for reimbursable business…

  3. SAP Concur Blog

    Enhancing Employee Experience: Automating Travel and Expense Management

    A SAP Concur blog post emphasizes that amid rising employee turnover, companies should enhance employee experience by automating travel and expense management. It suggests finance and IT leaders collaborate, listen to employee feedback, adopt cloud solutions to streamline processes, and offer flexible work arrangements. Automation enables employees to submit and approve expenses from anywhere, reducing manual work and increasing efficiency. Additionally, companies should show care through gifts, events, and updating policies.

  4. SAP Concur Blog

    The Great Resignation and Its Impact on Spend Management: Employee Experience Becomes Key

    An SAP Concur blog post explores how companies can retain critical talent by incorporating employee experience into spend management strategies amid the Great Resignation. Citing Marchelle Klippenstein, Vice President of Value Experience Group at SAP Concur, the article notes that in the post-pandemic environment, companies cannot maintain legacy T&E expectations and must balance serving employees with financial needs. Five recommendations are offered: broaden employee engagement, monitor sentiment data like KPIs, treat T&E as an emotional business process, communicate changes to employees, and accept that things will never be the same.

  5. SAP Concur Blog

    SAP Concur: Why T&E Digitalization Matters

    SAP Concur published a blog post emphasizing the importance of digitalizing travel and expense (T&E) processes. The article notes that the financial services industry still relies on paper processes and manual expense reports, leading to delayed data, poor budget visibility, and negative impacts on employee satisfaction and talent recruitment. By automating T&E processes, companies can collect and connect spending data in real time, improve compliance, and enhance the employee experience. The article also covers digital features like mobile experience, e-receipts, and brand choice.

  6. SAP Concur Blog

    Can Investing in Employee Experience Actually Save You Money?

    A SAP Concur blog post discusses the value of employee experience amid the Great Resignation. It cites U.S. Bureau of Labor Statistics data that upwards of 3 million people have been quitting their jobs every month since April 2021, with the highest quit rates among mid-career employees and in the health care and tech industries according to Harvard Business Review. It cites a 2019 Gartner employee survey showing employees happy with their experience at work are 69% more likely to be high performers. It also notes a Work Trend Index survey finding 70% of employees want to continue working remotely, 65% want more in-person time with co-workers, and 66% of decision-makers plan to support hybr…

  7. SAP Concur Blog

    EY Survey: Impact of Hybrid Work on Productivity and Creativity

    SAP Concur podcast with EY discusses remote work challenges. EY surveyed 16,000 employees in 16 countries: 65% believe hybrid work will increase productivity, 65% say it supports creativity, 54% say it positively impacts problem-solving. 9 in 10 want flexibility in where/when they work; 54% likely to quit if not offered flexibility. Nearly two-thirds want to continue business travel.

  8. SAP Concur Blog

    Oxford Economics and SAP Concur Report: Employee Experience and Flexible Work

    Oxford Economics and SAP Concur released the 'Empowering your people' report based on a global survey of finance and IT employees and executives. Six in 10 workers said most employees reevaluated what they value in a workplace, but only 46% of executives think such a pandemic-related rethink took place. Half of executives and employees expect work to be fully or partially remote over the next two years. Nearly 7 in 10 employees say they perform better when they can set their job location and hours, but just 38% say their organization's technology and policies enable flexible work. Only 42% of remote-working employees receive seamless technology. Just 37% of employees are not actively seekin…