SAP Concur Podcast Discusses How the Next Generation Is Shaping the Future of Business Travel

A SAP Concur podcast episode discusses how the next generation of business travelers, particularly Gen Z and Gen Alpha, is shaping the future of business travel. SAP Concur thought leader Ralph Colunga notes that the travel and expense industry is experiencing a major paradigm shift, requiring a modernization of T&E management mindset and end-to-end processes. The article mentions that Gen Z is on track to comprise roughly 30% of the workforce by 2030, bringing different expectations. Organizations need to evolve from a recovery state to one of resilience and adaptability, adjusting policies, simplifying processes, and eliminating friction points for employees.