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#数字采用平台

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Oct 11Wed
  1. SAP Concur Blog

    SAP Concur and WalkMe Launch User Assistant to Boost Expense Management Adoption

    SAP Concur launched Concur User Assistant by WalkMe, which provides on-screen prompts, visual cues, and a chatbot to guide employees while using the platform. The article says 42% of businesses changed to remote/hybrid work policies to retain or attract talent, and cites a Forrester study reporting a 100% increase in training and onboarding efficiency, a 50% decrease in IT support and helpdesk tickets, and a 35% increase in user confidence.

Apr 10Mon
  1. SAP Concur Blog

    Digital Adoption Platforms for Expense Management in Hybrid Work

    A SAP Concur blog post argues that hybrid and flexible work, combined with increasingly sophisticated enterprise applications, has made digital adoption platforms (DAPs) a key tool. A DAP is a codeless software addition that simplifies processes within an enterprise application via in-interface guidance and tool tips. The post cites IDC research showing 87% of surveyed line-of-business respondents are automating their own work, and an IDC prediction that by 2025 CIOs investing in DAPs and automated learning technologies will see a 40% productivity increase. It also notes that more than 170 countries operate VAT systems, with regimes such as the UK's Making Tax Digital and the EU's SAF-T evo…