The $293M Pipeline Glitch Hiding in Hotel ERPs

Ottimate, an AP automation platform, flagged over $293 million in duplicate invoices across hotel accounts in the past year. The root cause is that standard ERP filters rely on exact string matching, failing to catch variations, and data silos and sync latency in multi-property environments allow duplicates to slip through. Solutions include AI-driven fuzzy matching, event-driven architecture, and machine learning to enable straight-through processing, compressing invoice cycles to 3.4 days.