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#酒店

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TodaySep 30Wed
  1. Business Travel News35

    Marriott Appoints Chris Buckner as SVP of Loyalty

    Marriott International has appointed Chris Buckner as its new SVP of Loyalty, announced by Marriott EVP and chief customer officer Peggy Roe on LinkedIn. Buckner most recently served as EVP of product, loyalty and design at The Points Guy, and previously held loyalty-focused roles at PayPal and JetBlue. The appointment comes as Marriott increasingly positions its Bonvoy loyalty program within corporate travel programs, including Bonvoy-powered Business Access for small and midsized enterprises and a recently announced central reservation system integration with Spotnana that lets managed business travelers link their Bonvoy loyalty profiles to their Spotnana profiles.

  2. Hospitality Technology

    Presto Raises $10 Million to Accelerate Voice AI

    Presto Phoenix Inc., which provides a voice AI solution for QSR drive-thrus, has raised $10 million from Remus Capital-affiliated investors and other existing investors. The capital will be used to expand deployments, technology, and customer impact. The round follows Presto's recent integration with Toast and other AI partners including ElevenLabs and Bluejay, and continued expansion of deployments with existing and new QSR customers.

  3. Hospitality Technology25

    7 Cedars度假村扩展Agilysys生态，自动化赌场忠诚度与多业态POS

    太平洋西北地区运营商7 Cedars Resort Properties（华盛顿州Sequim）扩展了与Agilysys的企业技术合作，将酒店、博彩、高尔夫、零售和餐饮运营整合到单一软件生态系统中。该度假村部署了Agilysys Versa PMS和现代化的InfoGenesis POS，覆盖酒店、六个餐饮网点、零售商店、高尔夫球场和五个宴会场地。通过Versa PMS和Agilysys Book中的博彩专用API，赌场玩家优惠可在在线预订和入住时实时兑换，取代了手动电子表格跟踪。此外还实施了Express Mobile自助入住、Sales & Catering活动管理、DataMagine…

  4. Hospitality Technology58

    Winnow携手希尔顿推出AI餐饮需求预测应用

    AI食品浪费技术公司Winnow宣布推出Winnow Foresight，一款与希尔顿厨师团队共同开发的移动优先生产预测网页应用。该应用无需摄像头和秤等硬件，利用AI在服务开始前预测单品级厨房需求，结合酒店入住率数据与历史消耗数据生成每日备餐计划，预测准确率最高可达传统厨房估算的两倍。厨房员工可通过手机拍照记录餐后剩余食物，AI自动估算重量以校准未来备餐模型。早期在欧洲希尔顿物业的试点显示，5至6个月内剩余食物重量最多减少69%，每客成本下降10%，整体食品成本下降5%。该产品面向精选服务品牌和轻餐饮运营，如Hampton by Hilton和Hilton Garden Inn。

  5. Hospitality Technology40

    Ladera与Stayntouch PMS集成，为酒店管理公司提供AI商业智能

    AI商业智能平台Ladera宣布与云原生PMS供应商Stayntouch实现直接集成，为酒店管理公司及多物业商业团队构建统一分析层。该集成通过只读API将Stayntouch的运营、房价及多物业绩效数据接入Ladera引擎，支持自然语言组合查询与自动化商业报告，并可整合销售、营销、渠道盈利等外部数据流，无需系统迁移或数据仓库重构。

  6. Hospitality Technology26

    MGM高管将在酒店科技论坛分享系统升级与AI试点经验

    酒店科技媒体Hospitality Technology报道，MGM Resorts International游戏、商业与数据技术高级副总裁Hemant Salvi将在今年酒店科技论坛（11月17-19日，拉斯维加斯Red Rock Resort）首日炉边对话中，分享MGM在物业满负荷运营期间替换核心企业系统的经验，以及在餐饮业务中测试人工智能的实际做法，包括真实宾客反馈和哪些工具最终被永久采用。Salvi拥有25年工程领导经验，曾管理超过250名工程师和产品开发人员。

  7. Hospitality Technology40

    Cloudbeds成为Preferred Hotels首选技术联盟伙伴

    云酒店管理平台Cloudbeds加入Preferred Hotels & Resorts的联盟伙伴计划，成为其推荐的统一酒店管理技术供应商。Preferred旗下覆盖80多个国家、超过625家豪华独立酒店、度假村及公寓。合作内容包括与Preferred自有预订引擎的专项API集成，以及Cloudbeds核心PMS、渠道管理器和收益自动化模块的对接，实现前台、收益管理和宾客营销渠道之间的实时数据共享。此举被视为Cloudbeds向传统由遗留PMS厂商服务的高端独立奢华资产市场扩张的信号。

  8. Hospitality Technology

    KFC Opens 'Open House' Prototype Store in Texas

    KFC opened a next-generation store format called 'Open House' in McKinney, Texas, on September 27. The 3,400-square-foot restaurant features self-order kiosks, digital menu boards, a dual-lane drive-thru with a dedicated mobile pickup lane, and table service. Operating hours run from 6:00 a.m. to midnight to test breakfast, late-night items, and specialty beverages. Parent KFC Corporation operates more than 30,000 locations globally.

  9. Hospitality Technology

    Restaurant Tech Roundup: Kiosks and Voice AI Accelerate

    Hospitality Technology's QSR section rounds up restaurant technology developments: Presto raised $10 million to accelerate voice AI; global QSR kiosk deployments head toward 750,000; Presto Voice AI integrates with Toast POS; Omilia's founder discussed scaling voice AI from single-store pilots to 890+ drive-thrus; and Pilot is updating digital ordering and adding kiosks across 900 North American travel centers.

  10. Hospitality Technology30

    Kubbly推出RCS品牌预览工具，面向酒店与消费品牌

    留存营销平台Kubbly推出RCS Brand Preview工具，帮助营销人员评估富通信服务（RCS）消息在其品牌中的应用。RCS被视为传统短信的升级，具备已验证发送方品牌标识、交互按钮和媒体能力。Kubbly将这些功能整合以支持双向客户沟通，为酒店运营商和消费品牌提供预订、点单和客户咨询的直接消息通道。该工具针对多门店和大型酒店集团在中央与区域团队协调中常见的营销执行延迟问题，通过自动化部分营销活动开发并利用RCS基础设施，基于实时客户活动发送情境化沟通。Kubbly还跨Google Messages、Apple Messages和WhatsApp等渠道集成，由自动化代理处理客户咨询、预…

  11. Hospitality Technology

    McDonald's $8.5 Billion Investment and the State of Restaurant Tech

    McDonald's unveiled its "McDonald's > NEXT" strategy at Investor Day, committing $8.5 billion in total partnering support through 2036, with $5 billion injected into the franchise system by 2030, equivalent to roughly $100,000 in annual cash flow benefits for the average U.S. location. The plan includes retraining over 2 million employees and scaling ArchIQ, a generative AI platform built with Google's help, to power drive-thru voice AI and chatbot assistance for frontline staff. McDonald's expects ArchIQ to unlock about 250 basis points of restaurant-level efficiency gains. The move follows McDonald's mid-2024 termination of its three-year drive-thru voice AI trial with IBM, citing order e…

  13. IHG Newsroom23

    洲际酒店集团在马德里签约Vignette Collection，加速西班牙奢华及生…

    洲际酒店集团宣布在马德里新增San Bernardo, Vignette Collection，使其在西班牙已开业及筹建中的奢华与生活方式酒店组合达到21家。该酒店预计2028年3月开业，拥有67间客房，将把一栋部分受保护的历史办公建筑改造为奢华酒店，业主为San Bernardo 19 S.L.，由Hotel Collection International运营。

  14. Hotel Dive Feed21

    2026年剩余时间值得关注的8家酒店开业

    尽管建设成本上升且宏观经济存在不确定性，美国年内仍有多家酒店开业。文章列举2026年剩余时间值得关注的8家物业，涵盖历史精品酒店、自然与健康主题度假村。其中包括希尔顿在夏威夷考艾岛开设的210间客房Hale Hokuala Kauai（Curio Collection，该州首家）；位于得州、拥有4万平方英尺水疗中心的Canyon Ranch Austin；罗利历史圆形塔楼内的204间客房Hotel Indigo Raleigh；BWH Hotels旗下Aiden Denver；万豪Tribute Portfolio旗下佛蒙特州Sugar House Hotel；印第安纳波利斯800间客房的S…

  15. Hotel Dive Feed26

    凯悦在北卡罗来纳州扩展Unscripted精选品牌

    凯悦宣布，位于北卡罗来纳州卡里的45间套房精品酒店Hive House将转为旗下高端品牌Unscripted by Hyatt。该酒店由总部位于卡里的CMC Hotels开发，定位为传统长住体验的差异化产品，配备超大客房、独立起居空间和全套厨房。这是凯悦在卡里的首个品牌酒店，也是Unscripted组合的最新成员。Unscripted于2025年5月推出，旨在让独立酒店在保留自身特色的同时接入凯悦全球规模，包括拥有超过6600万会员的World of Hyatt忠诚度计划。

  16. Skift Feed70

    欧盟反漂绿新规生效，部分生态标签或难存续

    欧盟《赋能消费者绿色转型指令》（EmpCo）于周日生效，旨在打击未经证实的可持续性声明。该法规适用于所有面向欧盟消费者的企业，无论其注册地是否在欧盟境内。旅游与酒店业的可持续发展负责人对此表示欢迎，认为其提升了透明度与一致性。EmpCo禁止模糊笼统的用语和基于抵消的“碳中和”表述；若企业提出未来气候目标，必须提供实现计划；同时收紧可持续性标签规则，标签须基于第三方验证的相关认证或由公共机构设立。法规还涵盖比较工具和酒店生态标签。

  17. Skift Feed18

    Skift网络研讨会：当AI成为旅行代理，酒店如何被选中

    Skift与Aven Hospitality联合举办网络研讨会，探讨AI如何改变旅行者的酒店发现与预订方式。研讨会将发布覆盖美国、英国和澳大利亚4000名近期酒店住客的消费者研究，分析旅行者如何在整个酒店旅程中使用和信任AI、当酒店信息不准确时会发生什么，以及这些体验如何影响预订决策。Aven Hospitality首席营收官Noreen Henry与朗廷酒店集团战略、技术与创新高级副总裁Sean Seah将参与讨论。会议还将探讨酒店如何确保信息准确、完整、最新且一致，以便被AI系统理解和检索，并提升直接预订竞争力。

  18. TravelDaily China42

    旅悦集团CEO周荣：AI赋能单店经营，从规模增长转向精细化运营

    在环球旅讯峰会上，旅悦集团CEO周荣分享了AI如何进入酒店经营的具体环节，帮助单店提升收益、降低成本并改善服务。文章指出，2026年暑期国内出游总人次达11.2亿，但国内酒店RevPAR同比下降3%，出租率下滑3.5%；2026年上半年全国新增客房31.6万间，供给增加4.6%，需求仅增加2.7%，整体ADR下降3%。旅悦推出金蟾蜍RMS系统、AI Agent、小悦SCRM等工具，旨在将过去依赖集团组织的能力下沉到单店。

  19. Hilton Stories RSS

    Tempo by Hilton Times Square Debuts 'The Lost Boys' Themed Suite

    Tempo by Hilton Times Square, a lifestyle hotel in Manhattan's Theater District adjacent to the historic Palace Theatre, has partnered with Broadway's 'The Lost Boys' on an immersive themed suite takeover, available for stays through Sept. 14, 2027. Inspired by the show's Santa Carla setting and layered with 1980s nostalgia, the experience extends to the hotel's Highball bar and lounge with themed food and beverage, while suite guests receive a curated merchandise package, a welcome treat and a food and beverage credit.

  20. Hilton Stories RSS28

    希尔顿Motto品牌首入日本，京都酒店2029年开业

    希尔顿与平和不动产宣布，将在京都引入日本首家Motto by Hilton酒店——Motto by Hilton Kyoto Shijo Karasuma，计划2029年开业，由希尔顿管理，设108间客房、全日制餐厅及带开放露台的休息区。酒店距四条站和乌丸站步行约两分钟，可便捷前往锦市场、祇园、东山及四条河原町。此次签约后，希尔顿在京都的酒店组合将增至七家，包括即将开业的Curio Collection by Hilton物业。

  22. Hilton Stories RSS28

    Hilton 2027 Trends Report: Why Travelers Are Choosing Balance Over Perfection

    Hilton released its 2027 trends report "El Gran Reequilibrio," based on a survey conducted with Morning Consult of more than 14,000 travelers across 14 countries, indicating that travelers are shifting from pursuing perfection toward flexibility and self-growth. The report lists five major trends: traveling on one's own terms, the trust equation, growth-oriented vacations, health and wellness, and the micro-trip mindset. 54% of travelers feel pressure to have a perfect vacation, and 70% trust hotel staff to help plan their itineraries.

  23. Hilton Stories RSS26

    Hilton 2027 Trend Report 'The Great Rebalancing': Why Travelers Choose Balance Over Perfection

    Hilton released its 2027 trend report 'The Great Rebalancing,' based on a global survey conducted in collaboration with Morning Consult covering more than 14,000 travelers across 14 countries, indicating that travelers are replacing the pursuit of the "perfect journey" with flexibility and personal growth. The report lists five major trends: traveling your own way, the trust equation, growth-oriented vacations, physical and mental wellness, and the micro-trip mindset. The survey shows 38% of Colombian travelers feel pressure for the "perfect trip," and 70% trust hotel staff to help plan itineraries.

  24. Hilton Stories RSS38

    Hilton 2027 Trends Report: Why Travelers Choose "Balance" Over "Perfection"

    Hilton released its 2027 trends report "The Great Rebalancing," based on global research conducted in collaboration with Morning Consult covering more than 14,000 travelers across 14 countries, indicating that travelers are shifting from pursuing the "perfect trip" toward personal growth, flexibility and exploration. The report proposes five major trends: The Age of Imperfect Perfection, The Trust Equation, The Growth Journey, Reimagined Wellness, and The Micro-Trip Mindset. 54% of respondents said they feel pressure to pursue the perfect trip, and 70% believe hotel professionals are a trustworthy source for travel planning.

Sep 29Tue
  1. Skift Feed

    Hilton's Motto Japan Debut Signals a Broader Mid-Market Shift

    Skift reports that Hilton's Japan debut of Motto by Hilton, with a signed Kyoto hotel, extends beyond its growing luxury footprint in the country. Motto by Hilton Kyoto Shijo Karasuma is scheduled to open in 2029 and will take Hilton's Kyoto portfolio to seven hotels. Hilton opened its first Kyoto hotel, ROKU KYOTO, LXR Hotels & Resorts, in 2021, and an upcoming Curio Collection by Hilton property will add another lifestyle hotel. Hilton is also preparing to bring more affordable brands including Hampton by Hilton and Spark by Hilton.

  2. China Tourism News

    Dongguan Museum's New Building Opens for Trial Operation in Guangdong

    On 28 September, the new building of Dongguan Museum officially began trial operation. Located at the south square of Dongguan Central Square and positioned as a 'regional central museum of the Guangdong-Hong Kong-Macao Greater Bay Area', it was designed by a team led by Chinese Academy of Engineering academician He Jingtang, with a total floor area of about 40,000 square metres. It has 10 exhibition halls and nine exhibitions during trial operation across seven exhibition brands, two of which are paid special exhibitions.

Sep 28Mon
  1. Skift Feed

    Hilton Releases All-Renewable-Energy Hotel Brand Blueprint

    Hilton released a brand blueprint for hotels to run entirely on renewable energy, claiming it could cut energy bills by 18-40% and raise efficiency by 30% annually. The Home2 Suites clean-energy prototype is based on modeling across 13 U.S. cities chosen for geographic spread, differing grid structures and fuel mixes. The prototype is all-electric and paired with 100% renewable energy, sourced on-site where suitable (e.g., solar on roofs and parking canopies) and off-site when needed, mostly via green renewable energy certificates. It is positioned as a recommended blueprint for new hotels.

  2. TravelDaily China

    Meituan Launches Jibai Hotel AI Full Solution

    At the 2026 TravelDaily Accommodation Summit, Meituan Travel technology head Gao Shang said hotel AI must be rooted in real operating scenarios and deliver business results. Meituan launched the Jibai hotel AI full solution, covering business diagnosis, market research, district analysis, pricing reference, budget management and performance review. Meituan data shows merchants deeply using Jibai saw RevPAR rise 11% on average. Jibai ranges from a light version to a flagship version for upscale and chain hotels, which can connect to internal operating systems with merchant authorization.

  3. China Tourism News

    Giant Pandas Pingping and Fushuang Arrive at Zoo Atlanta

    On the morning of September 27 US Eastern Time, Chinese giant pandas Pingping and Fushuang arrived at Atlanta International Airport on a charter flight and were transferred to Zoo Atlanta for about one month of routine quarantine. Joint checks by Chinese and US veterinarians and keepers confirmed both pandas are in good health. Chinese veterinarians and keepers will stay at the zoo for three months to help them adapt. Under bilateral arrangements, the pair will live at Zoo Atlanta for 10 years. The zoo has upgraded its facilities and expects the pandas to meet visitors after the adaptation period.

  4. Pinchain Tourism

    Adora Flora City Launches Captain Ada Family Themed Cabins

    On September 28, Adora Cruises announced family-themed cabins centered on its original IP Captain Ada on Adora Flora City, the second China-built large cruise ship, offering immersive design and interactive experiences for families. The ship will also offer a maritime knowledge class, a flower exploration camp, parent-child flower calendar workshops and a lion dance-themed camp. Adora Flora City is scheduled for delivery on November 6, 2026, and will begin its maiden voyage from Guangzhou Nansha International Cruise Home Port on November 22. Olympic diving champion Guo Jingjing will serve as launch ambassador.

  5. Pinchain Tourism

    *ST Xilv Restructuring: Shaanxi's Richest Man Yan Jianya Set to Take Control

    *ST Xilv (000610.SZ) signed a pre-restructuring investment agreement with the "Sanyuan Haoshiguang" consortium. Industrial investor Sanyuan Jiuhe will acquire about 146 million shares at 3.55 yuan per share for roughly 517 million yuan, while eight co-investors will acquire about 150 million shares at 3.90 yuan per share for roughly 584 million yuan, bringing total new capital to about 1.1 billion yuan. If the restructuring succeeds, Sanyuan Jiuhe becomes controlling shareholder and Shaanxi's richest man Yan Jianya becomes actual controller, ending Qujiang New District's control. The process began with a 1.773 million yuan overdue debt; a creditor filed for pre-restructuring on August 28, 2…

  6. IHG Newsroom

    IHG Introduces Noted Collection Brand to Japan

    IHG Hotels & Resorts announced the introduction of its premium collection brand Noted Collection to Japan with two hotels in Tokyo. The Shinjuku property is a 207-key conversion with SC Capital Partners, opening in 2027; the Ginza property is an 81-key new-build with An Consulting, opening in 2029 and bringing IHG to Ginza for the first time. Noted Collection launched this year as IHG's 21st brand.

  7. Pinchain Tourism

    Holiday Inn Beijing Mentougou Opens, Filling Gap in Premium Business Travel Reception

    On September 28, 2026, Holiday Inn Beijing Mentougou opened, developed by Huayuan Group and managed by IHG, becoming the first international-brand full-service premium hotel in Beijing's Mentougou District. Located in the core of the old town by the river beach within the Huazhongxin complex, it links to regional resources such as the Yongding River ecological corridor, Tanzhe Temple and the Jingxi Ancient Road. The hotel has 237 rooms and suites, including multiple family and children's themed rooms; it offers 600 square meters of meeting and banquet space, including a 410-square-meter pillarless grand ballroom with 4.5-meter ceiling height seating up to 300 people. Dining includes one all…

  8. Pinchain Tourism

    Royal Caribbean to Acquire 50% Stake in Sandals Resorts for About US$3 Billion

    Royal Caribbean Group and Sandals Resorts announced an agreement to form a joint venture to expand all-inclusive resort operations, with Royal Caribbean holding 50% of the joint venture. Under the terms, Royal Caribbean will acquire a 50% stake in Sandals and Beaches Resorts for about US$3 billion, corresponding to roughly 10 times forward EBITDA, backed by a debt financing commitment from Morgan Stanley. The transaction is expected to close in early 2027, subject to customary approvals and closing conditions, and is expected to be accretive to group earnings in 2027. The joint venture will be governed by a board co-led by Stewart and Liberty, with existing bookings, loyalty programs, resor…

  9. TravelDaily China

    Mövenpick by Accor Partners with Shanghai Minsheng Art Museum for Giacometti Exhibition

    Mövenpick by Accor has launched a themed partnership with Shanghai Minsheng Art Museum around the exhibition 'Sculpting My Life: Giacometti,' offering art-themed room cards, themed rooms, cultural merchandise and stay benefits. The exhibition presents 212 works and archival items from the Giacometti Foundation across 13 sections, marking the 60th anniversary of Giacometti's death and forming part of the 2026 Croisements Festival. The partnership links hotel stays, art viewing and Shanghai city exploration, starting from Mövenpick by Accor Shanghai People's Square.

Sep 26Sat
  1. Skift Feed

    Hyatt CEO on Owner Value and Replacing Four Core Hotel Systems

    Hyatt Chairman, President and CEO Mark Hoplamazian said at Skift Global Forum that Hyatt has been the largest owner of its own hotels for 67 of its 70 years, shaping a different set of decisions. He said Hyatt replaced four core systems at once — central reservations, property management, revenue management and point-of-sale — delivering 40% savings on the property management system, with Hyatt absorbing the entire cost and passing none to owners. He also said Hyatt's leisure mix rose from about 35% in 2017 to closer to 55% by 2025, driven in part by the $2.7 billion acquisition of Apple Leisure Group during COVID.

  2. Skift Feed

    Accor CEO Weighs Ennismore IPO and Funding for U.S. Growth

    Accor CEO Sébastien Bazin said at Skift Global Forum in New York that Ennismore, its luxury-lifestyle joint venture, needs capital to grow in the U.S. and beyond, but the companies have not decided how to fund it. He called a listing a "very complex decision" with many drawbacks, and said another possibility is that Accor could put more money into it. Accor had given itself until the end of this month to announce a decision on its 62% stake in the joint venture, with analysts valuing Ennismore at $3.4 billion to $5.8 billion in a potential IPO.

  3. Hilton Stories RSS

    Hilton Opens and Renovates Hotels Across Global Portfolio This Season

    Hilton outlined its seasonal global openings and renovations: NoMad debuts in Singapore, Waldorf Astoria and Conrad debut in Kuala Lumpur, Signia Hilton expands in the U.S., and Apartment Collection enters Pittsburgh and Huntsville. Destination firsts include La Paz, Valencia and Hawaii's first Curio. Renovations include a $25 million property-wide renovation of Conrad Indianapolis, plus completed refreshes in Montreal, Mexico City and Sao Paulo. Hilton Honors launched a bonus-points promotion.

Sep 25Fri
  1. Skift Feed

    Airbnb CEO: Rebuilding as an AI-Native Company

    At the Skift Global Forum, Airbnb co-founder and CEO Brian Chesky said the company chose to rebuild around AI rather than layer it onto the existing business. He called AI an existential risk to Airbnb and also its growth engine, accelerating growth and share gains from OTAs and hotels. Airbnb shipped over 600 features this year, nearly twice last year's pace, and nearly half of customer service tickets are now handled by AI in 50 languages. Chesky also said Airbnb will launch its own agent and will eventually welcome chain hotels including Marriott and Hilton.

  2. Hotel Dive Feed

    Lodging Lowdown: Highgate Names New CMO, BWH Debuts Extended-Stay Property

    Several hotel industry developments this week: Highgate appointed Erica Doyne as chief marketing officer; she brings nearly two decades of hospitality and travel leadership experience, most recently as CMO of Cardinal Financial and previously in marketing executive roles at Hyatt. BWH Hotels opened @HOME by Best Western McDonough in Georgia, a 128-suite extended-stay property marking the brand's first location in the state and Southeast region and its second in the U.S. Separately, more than 7,000 union hotel workers in Chicago voted to authorize a strike, which could become the city's largest hotel strike.