JINYA Ramen Bar Prepares Tech Stack for 200+ Units

JINYA Ramen Bar plans to expand to over 200 locations, currently having 80 (soon 85). The company deployed handheld tableside payment devices, reducing the payment process from 20 steps to 4, improving table turnover. It is also piloting an AI auto-attendant to handle incoming calls, reducing front-of-house pressure. The VP of IT emphasized the importance of data integration and clean data, and plans to implement natural-language ordering via AI.