SAP Concur: Duplicate Invoice Payments May Cost SMBs $12,000 a Month

Based on invoice data from September 2015 to August 2016, SAP Concur says duplicate payments are a common and preventable error in accounts payable. Its SMB customers (up to 1,000 employees) process about 450 invoices in a busy month, with a 1.29% duplication rate—roughly six duplicate invoices monthly—and an average duplicate value of $2,034, implying about $12,000 in potential monthly outlay if paid in error. Concur Invoice matches invoice details to identify duplicates and can be configured to alert or automatically halt processing.