SAP Concur Article Explores Challenges in Corporate Duty of Care for Travelers

SAP Concur published an article citing 2017 Security Magazine data that more than one million people are in the air, over 400,000 of them traveling for business. Citing a 2018 SAP Concur customer survey, it notes 98% of organizations express confidence in their duty of care approach, yet nearly 25% don't store or regularly update employee contact information, more than 40% either don't capture every trip or are unsure, and almost 75% rely on the same booking tool to track employee location. The article argues finance leaders should coordinate HR, security, and travel management to fulfill duty of care.