This SAP Concur blog post emphasizes the importance of data integration in travel risk management. It notes that TMCs are primary external TRM partners, but direct bookings create data gaps. Companies need to centrally aggregate internal and external data to pinpoint traveler locations and ensure compliance.
This SAP Concur blog post emphasizes the importance of communicating with travelers during emergencies. It notes that 70% of businesses are improving communication to reduce travel risk, and 43% cite effective communication as their greatest challenge. Companies need infrastructure to capture real-time itineraries and combine with risk assessment data.
SAP Concur notes that employees now book directly through dozens of travel sites and suppliers, often bypassing corporate booking tools, leaving companies unaware of where staff are, where they are going, how they travel, or what they spend. It suggests checking three things: whether the travel solution connects to existing systems, to supplier data, and to third-party applications. Combining travel and expense programs gives a more accurate spend view and supports supplier negotiations, policy enforcement, and more effective duty of care.
SAP Concur announced the expansion of its duty of care partner network in the App Center, adding Healix International, International SOS, Terra Dotta, and WorldAware. Concurrently, Concur Locate and Active Monitoring will be retired effective September 1, 2021. SAP Concur will provide consolidated travel data via its Itinerary API to help organizations fulfill duty of care commitments.
SAP Concur published an article citing 2017 Security Magazine data that more than one million people are in the air, over 400,000 of them traveling for business. Citing a 2018 SAP Concur customer survey, it notes 98% of organizations express confidence in their duty of care approach, yet nearly 25% don't store or regularly update employee contact information, more than 40% either don't capture every trip or are unsure, and almost 75% rely on the same booking tool to track employee location. The article argues finance leaders should coordinate HR, security, and travel management to fulfill duty of care.
SAP Concur argues employee spend data helps HR address three enterprise risks: duty of care, interstate and global tax compliance, and employee experience. An Oxford Economics study found only 26% of companies feel very or completely effective at managing T&E compliance. The article recommends knowing in advance where employees travel or reside, placing itinerary data into tracking solutions, and connecting travel, expense, and payment data to support risk management and budget decisions.