Hospitality Technology·· 2026-08-20
Inside Zaxbys Tech Stack Overhaul
Inside Zaxbys Tech Stack Overhaul—And a Look At What's Next | Hospitality Technology
AI Overview
Zaxbys CTO Mike Nettles has been overhauling the tech stack since 2021, replacing all legacy systems in five years. The company has over 1,000 locations, with 70% of transactions at the drive-thru. Partnering with Hi Auto, they deployed voice AI, piloted at 25 stores, integrated with POS and kitchen display systems to improve operations.
Source:Hospitality Technology · hospitalitytech.com