Phocuswright: Global Booking Anxiety and Refund Preferences

Phocuswright released the report "Global Booking Anxiety: The U.S., Europe and Asia Pacific," focusing on booking anxiety and refund preferences among travelers in the U.S., Europe and Asia Pacific. The report shows that booking anxiety peaks at the checkout stage; 58% of travelers are willing to pay a higher price for free cancellation. By region, one-third of U.S. travelers feel extremely or very anxious about booking international trips, compared with 15% in the UK, 14% in France and 7% in Germany.