How World Vision Balances Global Spend Management with Local Realities

World Vision operates humanitarian programs across more than 100 countries, including fragile settings where stable internet, electricity, and even card-based payments cannot be assumed. In an SAP Concur Conversations episode, Global Spend Management Director Ben Andrews and Global Spend Manager Bob Perkinson described an approach built on flexibility, governance, trust, and responsible innovation rather than rigid mandates: technology must fit local infrastructure, standardization must leave room for localization, buy-in is built by giving regional and national leaders a stake, and Concur-based visibility helps demonstrate the donor promise. On AI, World Vision focuses on proven use cases…