商旅纵横Business travel insights that drive better decisions.
SearchEmail briefings
Back to all updates
check-inAustralia / Perth / Western Australia

Perth Airport Enables Full Biometric Experience with Amadeus

Perth Airport has partnered with Amadeus to deploy an end-to-end biometric passenger system covering check-in to boarding. The airport will add close to 100 new self-service check-in kiosks and replace nearly 40 traditional check-in counters with bag drop units. Travelers on selected airlines can opt for biometrics at self-service kiosks, then validate identity at bag drop and boarding with a brief face scan, keeping passports and boarding passes in their pockets. The project enables Australia's first fully automated departure process using biometrics, building on collaboration dating to 2015 and biometric trials from 2022.

View primary source (opens in a new tab)

Impact and considerations

Biometrics and self-service equipment can raise an airport's passenger throughput per unit of terminal space, meaning faster departures and shorter queues for business travelers; tokenized identity data also raises privacy and compliance considerations.

Key points

  • Perth Airport partnered with Amadeus to deploy an end-to-end biometric passenger system from check-in to boarding.
  • The airport will add close to 100 new self-service check-in kiosks and replace nearly 40 traditional check-in counters with bag drop units.
  • All touchpoints are equipped with Amadeus biometrics capabilities, delivering a contactless passenger experience.
  • Travelers on selected airlines can opt for biometrics at self-service kiosks, then validate identity at bag drop and boarding with a brief face scan.
  • The project enables Australia's first fully automated departure process leveraging biometrics and automation.
  • The collaboration dates back to 2015, when Perth Airport installed Amadeus' cloud-based passenger processing systems, with biometric trials starting in 2022.
  • Amadeus says tokenization and similar measures create digital representations of passenger data, helping airports serve more passengers without adding terminal space.

Sources and time

Primary source
Amadeus IT Group
Other sources
0
First source publication
11 Sept 2025, 08:00
Page published
11 Sept 2026, 00:24
Last updated
11 Sept 2025, 08:00
Report an issue or request removal