Melbourne Airport Overhauls Self-Serve Bag Drop with Amadeus
Melbourne Airport will install more than 70 Amadeus Seamless Bag Drop S7 Air and S7 Air Hybrid units, becoming the first airport in Australia to adopt the series. The units feature a side-loading design that eases handling of large items such as wheelchairs, pushchairs and trolleys, and can automatically detect incorrectly positioned bags or those requiring a tub, reducing manual intervention. Roughly half of the units can operate in hybrid mode, switching between fully self-service and agent-staffed operation.
Impact and considerations
The self-service bag drop upgrade can raise check-in capacity, cut queues and optimize terminal space, giving business travellers departing or connecting through Melbourne a more predictable airport process; hybrid mode also preserves staffing flexibility at peak times.
Key points
- Melbourne Airport will install more than 70 Amadeus Seamless Bag Drop S7 Air and S7 Air Hybrid units, the first airport in Australia to adopt the technology.
- The units use a side-loading design that eases loading of large items such as wheelchairs, pushchairs and trolleys.
- The system can automatically detect incorrectly positioned bags or those requiring a tub, reducing manual intervention.
- About half of the new units support hybrid mode, letting the airport switch between fully self-service and agent-staffed operation.
- Melbourne Airport served over 35 million passengers in 2024 and is Australia's busiest 24/7 curfew-free airport, with one international and three domestic terminals under one roof.
Sources and time
- Primary source
- Amadeus IT Group
- Other sources
- 0
- First source publication
- 9 Dec 2025, 08:00
- Page published
- 11 Sept 2026, 00:16
- Last updated
- 9 Dec 2025, 08:00
- Original links
- Amadeus Newsroom：Melbourne Airport transforms bag drop with Amadeus Technology (opens in a new tab)Primary source · en · Published 9 Dec 2025, 08:00