How to Design a Resilient Travel Program
BCD Travel states that resilient travel programs are built on flexible policies, strategic supplier relationships, cross-functional ownership, and connected digital experiences. Supplier strategy is key; over-reliance on few suppliers increases risk. Diversify supplier portfolios, build contract flexibility, maintain alternatives in key markets. Continuously evaluate supplier performance, not just annual sourcing cycles.
Impact and considerations
Supplier strategy is core to resilience; diversification reduces single points of failure, ensuring alternatives during disruptions, crucial for corporates and TMCs.
Key points
- Resilient programs are built on flexible policies, strategic supplier relationships, cross-functional ownership, and digital experiences.
- Supplier strategy is key; over-reliance increases risk.
- Diversify suppliers, build contract flexibility, maintain alternatives.
- Continuously evaluate supplier performance, not just annual cycles.
Sources and time
- Primary source
- BCD Travel
- Other sources
- 0
- First source publication
- 23 Aug 2026, 11:14
- Page published
- 24 Aug 2026, 18:00
- Last updated
- 23 Aug 2026, 11:14
- Original links
- BCD Travel RSS：Travel program resilience: Design a resilient program (opens in a new tab)Primary source · en · Published 23 Aug 2026, 11:14