Conferma Hits 95% Non-Fax Delivery, Targets Year-End US Fax Shutdown
Virtual payment technology provider Conferma is advancing its global "Ditch the Fax" initiative, having switched off fax-based virtual credit card (VCC) delivery across more than 100 countries in Africa, the Middle East and South America. Non-fax channels now represent roughly 95% of payment communications across Conferma's global travel network, and early data from regions where fax has been retired shows about a 2% increase in virtual card payment completion rates. The replacement is API-based delivery ("Connect Direct") straight into hotel property management systems (PMS), secure digital vaults and encrypted email. The US market is the final phase, scheduled for full completion by the e…
Impact and considerations
Faxing VCC numbers carries security risk, PCI compliance exposure and high transaction failure rates, forcing front-desk manual card rekeying. Embedding payment ingestion directly into PMS APIs can cut data-entry errors, reduce paper-based PCI liability and improve settlement reliability for TMC corporate bookings.
Key points
- Conferma has switched off fax-based VCC delivery in more than 100 countries across Africa, the Middle East and South America.
- Non-fax channels now represent about 95% of payment communications across Conferma's global travel network.
- Early data from regions where fax was retired shows roughly a 2% increase in virtual card payment completion rates.
- The replacement is API-based delivery ("Connect Direct") into hotel PMS, secure digital vaults and encrypted email.
- The US market is the final phase, scheduled for full completion by the end of 2026.
- Fax workflows carry security risk, PCI compliance exposure and high transaction failure rates, often forcing front-desk manual card rekeying.
Sources and time
- Primary source
- Hospitality Technology
- Other sources
- 0
- First source publication
- 17 Sept 2026, 23:28
- Page published
- 17 Sept 2026, 23:45
- Last updated
- 17 Sept 2026, 23:28
- Original links
- Hospitality Technology：Conferma Reaches 95% Non-Fax Threshold, Targets End-of-Year US Fax Shutdown (opens in a new tab)Primary source · en · Published 17 Sept 2026, 23:28