Pizza Chain Uses Voice AI to Fuel Expansion
DeCheco's Pizzeria uses voice AI agent Ali to handle phone orders, aiming for 50 locations by 2038. Currently at 6, soon 9. AI reduces labor costs, increases average ticket size, and supports generous employee benefits.
Impact and considerations
Demonstrates how AI automation enables rapid expansion in the restaurant industry while improving operational efficiency and employee benefits, offering insights for business travel dining services.
Key points
- DeCheco's Pizzeria plans 50 locations by 2038, currently at 6, soon 9.
- Voice AI agent Ali handles phone orders; only 6-7% of callers ask for a human.
- AI upsells increased average ticket from $31 to $35; wedge sales up 30% in a week.
- Savings fund six-figure GM salaries and full benefits, zero turnover in 3 years.
Sources and time
- Primary source
- Hospitality Technology
- Other sources
- 0
- First source publication
- 26 Aug 2026, 13:55
- Page published
- 26 Aug 2026, 12:00
- Last updated
- 26 Aug 2026, 13:55
- Original links
- Hospitality Technology：A DELCO Pizza Brand Wants 50 Locations By 2038. Its Voice AI Agent, Ali, Is Going to Help It Get There. (opens in a new tab)Primary source · en · Published 26 Aug 2026, 13:55