Restaurant Tech Roundup: Kiosks and Voice AI Accelerate
Hospitality Technology's QSR section rounds up restaurant technology developments: Presto raised $10 million to accelerate voice AI; global QSR kiosk deployments head toward 750,000; Presto Voice AI integrates with Toast POS; Omilia's founder discussed scaling voice AI from single-store pilots to 890+ drive-thrus; and Pilot is updating digital ordering and adding kiosks across 900 North American travel centers.
Impact and considerations
The scaling of self-order kiosks and voice AI is reshaping operational efficiency and labor structures in quick-service restaurants, with implications for food service in business travel, travel-center retail, and POS integration.
Key points
- Presto raised $10 million to accelerate voice AI, building on expanding QSR deployments, new customers, and product investment.
- Global QSR kiosk deployments are heading toward 750,000, with operators citing higher checks and faster throughput from digital ordering.
- Presto Voice AI integrates with Toast POS, allowing AI-captured orders to flow directly into the kitchen.
- Omilia's founder detailed scaling voice AI from single-store pilots to 890+ drive-thrus, emphasizing change management and human-in-the-loop protocols.
- Pilot is updating digital ordering and adding kiosks across 900 travel centers in North America.
Sources and time
- Primary source
- Hospitality Technology
- Other sources
- 0
- First source publication
- 30 Sept 2026, 03:31
- Page published
- 30 Sept 2026, 04:36
- Last updated
- 30 Sept 2026, 03:31
- Original links
- Hospitality Technology：Quick Service Restaurant (QSR) | Hospitality TechnologyBack ButtonSearch IconFilter Icon (opens in a new tab)Primary source · en · Published 30 Sept 2026, 03:31