Kayak's AI transformation: new CEO on what's ahead
Kayak's new CEO Peer Bueller and CPO Matthias Keller discuss AI transformation. Kayak AI usage is still single-digit, but users are more likely to search without a destination. They emphasize that agentic booking is more likely in corporate travel, while leisure will take time.
Impact and considerations
As a metasearch giant, Kayak's AI strategy reflects industry trends: AI search changes user behavior, and corporate travel may lead in agentic booking, impacting travel management.
Key points
- Kayak AI usage is still single-digit, but users are more likely to search without a destination.
- Agentic booking is in high demand in corporate travel, while leisure will take time.
- Kayak leverages its price comparison strength to stay competitive in the AI era.
- AI hallucinations remain an issue, but quality will improve.
Sources and time
- Primary source
- PhocusWire / Phocuswright
- Other sources
- 0
- First source publication
- 7 Apr 2026, 16:00
- Page published
- 13 Aug 2026, 08:22
- Last updated
- 7 Apr 2026, 16:00
- Original links
- PhocusWire All News：Kayak's Peer Bueller and Matthias Keller on what's ahead for the tech giant | PhocusWire (opens in a new tab)Primary source · en · Published 7 Apr 2026, 16:00