Ixigo launches AI-powered travel app with conversational booking and agentic AI
India-based OTA Ixigo launched a rebuilt AI-native mobile app at its Ixigo NEXT event, featuring an upgraded TARA assistant supporting voice, text, or tap interactions in English, Hindi, and Hinglish. New features include Trip Mode consolidating boarding passes, gate/terminal details, baggage claim info, and travel alerts, plus Agentic Travel Flows that automate tasks like sending boarding passes via WhatsApp, updating Apple Wallet and Google Wallet passes on flight changes, monitoring delays/cancellations, and coordinating with hotels for room readiness. Most agentic features are permission-based and opt-in.
Impact and considerations
Ixigo's AI-driven app upgrade reflects the trend of OTAs leveraging agentic AI to enhance travel experiences, potentially impacting how business travelers book and manage trips.
Key points
- Ixigo launched an AI-native app with upgraded TARA assistant supporting multi-language interaction.
- Trip Mode consolidates boarding passes, flight info, and travel alerts.
- Agentic Travel Flows automate sending boarding passes, updating wallets, and monitoring flights.
- AI agents coordinate with hotels for room readiness before check-in.
Sources and time
- Primary source
- PhocusWire / Phocuswright
- Other sources
- 0
- First source publication
- 14 May 2026, 15:00
- Page published
- 13 Aug 2026, 08:17
- Last updated
- 14 May 2026, 15:00
- Original links
- PhocusWire All News：Ixigo launches travel app with conversational booking and agentic AI (opens in a new tab)Primary source · en · Published 14 May 2026, 15:00