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SAP Concur: Scaling Corporate Travel and Expense Solutions While Meeting Employee Needs

A SAP Concur blog post says 53% of travel and expense decision-makers report major business consequences from the inability to scale and adapt T&E solutions, and 78% want a single platform for both travel and expense. It advises companies to scrutinize processes and systems, prepare for new-market regulations and data-security risks, improve spend visibility, and build a global model with region-by-region deployment. It also stresses listening to employees, especially Millennials and Gen Z, on policy transparency, social value, simplified technology, and NDC, citing views from Unisys and NYU.

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Impact and considerations

For travel and finance leaders, the article outlines operational trade-offs when scaling T&E programs: system scalability, cross-market compliance and data security, spend visibility, and how employee experience affects policy adoption.

Key points

  • 53% of travel and expense decision-makers say the inability to scale and adapt T&E solutions has had major business consequences, and 78% want a single platform for both travel and expense.
  • When expanding, companies should scrutinize processes and systems, decide whether to retool, and prepare for new-market regulations such as taxes and for data-security risks.
  • If solutions and processes are disjointed, travel managers may lack visibility into supplier spending and finance teams may lack accurate numbers to optimize cash flow.
  • Best practices include assessing whether existing T&E solutions support multiple languages and currencies, AI analysis, and ERP integration, and building a global model with region-by-region deployment.
  • The article stresses listening to employee feedback, especially from Millennials and Gen Z, on policy transparency, social value, simplified technology, and NDC.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
3 Jun 2025, 19:11
Page published
13 Aug 2026, 08:34
Last updated
3 Jun 2025, 19:11
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