CFO Insights: How to Manage Digital Risk, AI ROI, Data Quality, and Skills Gaps
SAP Concur's CFO Insights report, based on a survey of nearly 1,000 finance leaders, reveals cybersecurity as the top external challenge (46%), with data breaches averaging $4.4 million. Leaders also struggle with AI ROI measurement, data quality, and skills gaps. Recommendations include strengthening governance, using new KPIs for AI ROI, and investing in data foundations and upskilling.
Impact and considerations
Finance leaders' challenges in digital risk, AI investment, and data quality directly impact cost control and strategic decisions, with implications for T&E management.
Key points
- 46% of CFOs cite cybersecurity as top external challenge, up from 28% a year earlier.
- Data breaches cost $4.4 million on average.
- 42% of finance leaders report employees using unsanctioned 'shadow AI' tools.
- 55% say inaccurate data hinders cost control.
- 87% find it difficult to hire staff with finance and tech skills.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 30 Apr 2026, 01:08
- Page published
- 13 Aug 2026, 08:21
- Last updated
- 30 Apr 2026, 01:08
- Original links
- SAP Concur Blog：CFO Insights: How to Manage Digital Risk, AI ROI, Data Quality, and Skills Gaps (opens in a new tab)Primary source · en · Published 30 Apr 2026, 01:08