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Meeting the Business Travel & Spend Management Challenges of 2023

An SAP Concur blog post says travel and spending are rebounding toward pre-pandemic levels. In 2022 SAP Concur processed 192 million expense reports, up 42% over 2021, and nearly 43 million travel transactions, up 110% year over year. But the spending mix has shifted: public transportation as an expense category fell from as much as 30% pre-pandemic to 10%, with more travelers opting for rental cars and spending on mileage, parking and tolls; the 'other' category rose from 4% in 2019 to as high as 25% in 2021 and remains a top-three category. Health and safety considerations and remote and hybrid work have added complexity, requiring new policies, processes and oversight.

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Impact and considerations

Travel spending is rebounding but its mix has shifted, requiring updated policies and processes to handle more complex spend management and oversight.

Key points

  • Travel and spending are rebounding and quickly approaching pre-pandemic levels.
  • In 2022 SAP Concur processed 192 million expense reports, up 42% over 2021.
  • In 2022 SAP Concur processed nearly 43 million travel transactions, up 110% year over year.
  • Public transportation as an expense category fell from as much as 30% pre-pandemic to 10%, with more travelers opting for rental cars and spending on mileage, parking and tolls.
  • The 'other' expense category rose from 4% in 2019 to as high as 25% in 2021 and remains a top-three category.
  • Health and safety considerations and remote and hybrid work have added complexity, requiring new policies, processes and oversight.
  • SAP Concur is investing in a new travel experience, a next-gen expense UI and virtual card payment options.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
17 Apr 2023, 22:20
Page published
14 Aug 2026, 08:26
Last updated
17 Apr 2023, 22:20
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