Building the Future of Travel & Expense: New Innovations from the SAP Concur and Amex GBT Alliance
At SAP Concur Fusion, SAP Concur and Amex GBT announced new advancements in Complete, including AI-enabled travel support with Joule, a travel manager home page, expanded content (NDC, GDS, hotels, rail), and Concur Expense integration with Egencia. These updates aim to streamline booking, servicing, payments, and expensing, enhancing customer value.
Impact and considerations
For corporate travel buyers, the deepening alliance between SAP Concur and Amex GBT means a more unified, intelligent travel and expense experience, with expanded content and improved efficiency.
Key points
- Complete adds Joule AI integration with handoff to live travel counselors.
- New travel manager home page consolidates SAP Concur and Amex GBT data.
- Expanded content: NDC, GDS, Booking.com, Expedia hotel content, and 80+ rail providers.
- Concur Expense integrates with Egencia, automatically syncing itinerary and receipt data, GA in April 2026.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 11 Mar 2026, 18:26
- Page published
- 12 Aug 2026, 14:32
- Last updated
- 11 Mar 2026, 18:26
- Original links
- SAP Concur Blog：Building the Future of Travel & Expense: New Innovations from the SAP Concur and Amex GBT Alliance (opens in a new tab)Primary source · en · Published 11 Mar 2026, 18:26