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SAP Concur Podcast Discusses How the Next Generation Is Shaping the Future of Business Travel

A SAP Concur podcast episode discusses how the next generation of business travelers, particularly Gen Z and Gen Alpha, is shaping the future of business travel. SAP Concur thought leader Ralph Colunga notes that the travel and expense industry is experiencing a major paradigm shift, requiring a modernization of T&E management mindset and end-to-end processes. The article mentions that Gen Z is on track to comprise roughly 30% of the workforce by 2030, bringing different expectations. Organizations need to evolve from a recovery state to one of resilience and adaptability, adjusting policies, simplifying processes, and eliminating friction points for employees.

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Impact and considerations

For corporate travel managers and HR leaders, understanding the expectations of the next-generation workforce is crucial for attracting and retaining talent. The insights in the article can help companies adapt their T&E programs to the future workforce.

Key points

  • A SAP Concur thought leader notes that the travel and expense industry is experiencing a major paradigm shift, requiring a modernization of T&E management mindset and end-to-end processes.
  • By 2030, Gen Z is expected to comprise roughly 30% of the workforce, bringing different expectations; organizations need to evolve from a recovery state to one of resilience and adaptability.
  • Companies should adjust policies, simplify processes, and eliminate friction points for employees to support the next generation of business travelers.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
9 Dec 2022, 18:35
Page published
14 Aug 2026, 08:29
Last updated
9 Dec 2022, 18:35
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