When Data Stops Being a Report: Saia Freight's T&E Success Story
In a SAP Concur Conversations episode, Saia LTL Freight's Director of Finance Operations Ed Hebert shares how the company transformed its travel and expense (T&E) data from a tactical process into a strategic storytelling engine. By analyzing patterns and automating a reconciliation process, Saia reclaimed approximately 42 workdays annually, reduced burnout, and improved decision-making across the organization.
Impact and considerations
Demonstrates how companies can leverage T&E data for operational efficiency, cost savings, and employee well-being, offering a model for finance leaders.
Key points
- Saia turned T&E data into a strategic asset through storytelling.
- Automating reconciliation saved approximately 42 workdays annually.
- Reduced burnout and retained critical knowledge.
- Embedding insights into daily tools improved decision-making.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 27 Feb 2026, 19:45
- Page published
- 12 Aug 2026, 14:30
- Last updated
- 27 Feb 2026, 19:45
- Original links
- SAP Concur Blog：When Data Stops Being a Report – and Starts Changing How You Work: A Success Story with Saia Freight (opens in a new tab)Primary source · en · Published 27 Feb 2026, 19:45