Consistency is Key for Globalized Travel Experience
Scott Daube from American Express Global Business Travel shared in a podcast how they use Concur Travel to deliver consistent online booking experiences globally. They expanded to secondary markets like Peru and Saudi Arabia, ensuring employees receive the same service, savings, and compliance. This project won the SAP Concur Partner Innovation Award.
Impact and considerations
The case shows how TMCs leverage a consistent global platform to enhance client satisfaction, offering reference for multinational corporate travel management.
Key points
- Amex GBT expanded to secondary markets like Peru and Saudi Arabia.
- Delivers consistent online booking via Concur Travel.
- Project won SAP Concur Partner Innovation Award.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 15 Aug 2026, 08:25
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：Consistency is King for a Globalized Travel Experience: An SAP Concur Podcast Conversation with Award-Winning American Express Global Business Travel (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47