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SAP Concur Webcast: How AI Is Redefining Business Productivity

SAP Concur released an on-demand webcast on AI and productivity, moderated by Brian Veloso with guests Deborah Maynard and Harsehaj Dhami. The discussion cites the CFO Insights Report: 98% of CFOs believe AI threatens them, while 61% see it as an essential tool for managing the unexpected. Guests said AI should be seen as a complementary tool to support staff and suggested measuring adoption via quantitative metrics such as task completion time. On regulation, they noted the private sector has more freedom and less regulation than the public sector, and that regulation can ensure public trust. A KPMG Canada report shows 72% of U.S. companies use AI in operations versus only 35% of Canadian…

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Impact and considerations

The discussion offers reference points on CFO attitudes, measurement approaches and the U.S.-Canada adoption gap, helping finance and travel managers assess AI's role in spend and productivity tools.

Key points

  • The CFO Insights Report shows 98% of CFOs believe AI threatens them, while 61% see it as an essential tool for managing the unexpected.
  • Guest Deborah Maynard said AI should be seen as a complementary tool to support staff, streamlining workflows and allowing employees to focus on more important work.
  • Guest Harsehaj Dhami suggested measuring AI adoption success by comparing the time it takes to complete a task before and after implementation.
  • The discussion covered AI ethics and regulation, with guests noting the private sector has more freedom and less regulation than the public sector, and that regulation can ensure public trust.
  • A KPMG Canada report shows 72% of U.S. companies use AI in operations versus only 35% of Canadian businesses.
  • Guests advised giving employees time to innovate, encouraging workshops during work hours and making AI tools part of onboarding.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
24 Jun 2024, 17:55
Page published
14 Aug 2026, 08:14
Last updated
24 Jun 2024, 17:55
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