How Smith & Nephew Eliminated Manager Expense Approval with AI
Smith & Nephew successfully removed the manager approval step by adopting SAP Concur's AI technology, Concur Detect, while increasing expense reporting accuracy. The company emphasized the need for top-down buy-in and compliance.
Impact and considerations
Demonstrates AI application in expense management, simplifying processes, improving efficiency, and maintaining compliance, offering a reference for businesses.
Key points
- Smith & Nephew uses Concur Detect to remove manager approval
- Increases expense reporting accuracy
- Requires top-down buy-in and compliance
- AI technology improves efficiency and maintains compliance
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 16 Aug 2026, 08:20
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：How one Company Eliminated Manager Expense Approval (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47