IDC Report: T&E Software Should Focus on User Experience and Intelligent Workflows
An IDC report highlights that enterprises need advanced technologies to streamline approvals, combat fraud, and maintain compliance. It advises T&E software vendors to prioritize user experience, intelligent workflows, enhanced analytics, digital payments, risk management, fraud management, and ecosystem integration.
Impact and considerations
The report provides key criteria for enterprises selecting T&E management software, highlighting technology trends and vendor requirements.
Key points
- IDC advises T&E software to prioritize user experience to drive adoption.
- Intelligent workflows save time and add big-data analysis capabilities.
- Enhanced analytics improve spend visibility and forecasting.
- Digital payment integration is a market trend.
- Risk management features include real-time traveler location and security alerts.
- Fraud management is a key focus.
- Ecosystem integration (e.g., ERP, CRM) is crucial for data flow.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 16 Aug 2026, 08:13
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：What Does IDC Say about T&E Management Software? Just Take A Look at What They’re Telling the Companies Who Build It. (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47