Impact of Supplier-Direct Bookings on Travel Programs
This SAP Concur blog post discusses the impact of supplier-direct bookings on travel programs. According to a GBTA report, 37% of hotel reservations and 15% of air reservations are invisible, made directly with suppliers or through OTAs. 80% of travel programs do not use technology to capture these bookings. The article notes that convenience, low-cost carriers, and the sharing economy drive direct booking growth. Bringing direct bookings under management improves policy compliance, duty of care, savings, and data.
Impact and considerations
Companies need to bring supplier-direct bookings under management to improve compliance, duty of care, and cost optimization.
Key points
- 37% of hotel reservations and 15% of air reservations are invisible
- 80% of travel programs do not use technology to capture direct bookings
- Convenience, low-cost carriers, and sharing economy drive direct bookings
- Bringing direct bookings under management improves policy compliance
- Improves duty of care and increases savings
- Better data supports negotiations
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 14 Aug 2026, 08:36
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：What are Supplier-Direct Bookings, and Do They Impact Your Travel Program? (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47