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SAP Concur Outlines Six Best Practices for CME Spend Management in Healthcare

SAP Concur's blog outlines six best practices for managing Continuing Medical Education (CME) spend in healthcare, covering fair expense policies, compliance tools, regular budget balance communications, audit plans, visibility into out-of-system bookings, and simplified expense reporting. The article notes CME is critical for healthcare providers' licensure, yet travel and expense management is complex, with about 45% of CME hotel bookings made through direct channels, challenging compliance and duty of care.

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Impact and considerations

CME spend in healthcare organizations involves compliance, budget control, and duty of care, and high direct-booking rates reduce spend visibility. For travel and expense managers, integrating multi-channel booking data and automating audits can reduce overspend and fraud risk.

Key points

  • CME is critical for healthcare providers' licensure, but travel and expense management is complex.
  • Recommend clear, fair CME expense policies defining boundaries for spouse flights, meals, and fund usage.
  • Deploy compliance tools (e.g., TripLink, Budget, Concur Detect) to improve compliance and monitor budgets in near real-time.
  • Send regular CME budget balance notifications to help physicians avoid overspending and year-end scrambles.
  • Create a CME audit plan combining automated and human review to ensure spend aligns with policy.
  • About 45% of CME hotel bookings are made through direct channels, requiring tools to maintain visibility and duty of care.
  • Offer mobile expense tools (e.g., ExpenseIt) to shorten reimbursement cycles and reduce errors.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
3 Nov 2023, 20:00
Page published
14 Aug 2026, 08:18
Last updated
3 Nov 2023, 20:00
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