How Companies Can Prepare for the Future of Business Travel
An SAP Concur blog post notes that COVID-19 has caused unprecedented disruption to the travel and hospitality industries: eight in 10 hotel rooms are empty, and 2020 is projected to be the worst year on record for hotel occupancy; ARC reported that airline ticket sales for the week ending April 5, 2020 fell 95.7% year-over-year. The article advises travel managers to take action to stabilize T&E programs, including adjusting T&E programs to support the changing business environment, ensuring reporting transparency, breaking down silos, preparing for the next disruption, and building stronger internal and external partnerships.
Impact and considerations
The pandemic has severely impacted the travel and hospitality industries, requiring travel managers to reassess and adjust T&E programs to address new health risks, travel restrictions, and budget impacts.
Key points
- Eight in 10 hotel rooms are empty, and 2020 is projected to be the worst year on record for hotel occupancy.
- ARC reported that airline ticket sales for the week ending April 5, 2020 fell 95.7% year-over-year.
- Travel managers should adjust T&E programs to support the changing business environment.
- Ensure reporting transparency, break down silos, and align with stakeholder needs and new local and international regulations.
- Prepare for the next disruption by incorporating improved duty of care into the travel program.
- Build stronger relationships with internal stakeholders and external suppliers, TMCs, and partners.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 14 Aug 2026, 08:36
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：How Companies Can Prepare for the Future of Business Travel (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47