Study: Business Traveler, Travel Manager, CFO Comfort Levels with AI
SAP Concur's seventh annual Global Business Travel Survey reveals that 88% of global business travelers are comfortable using AI-powered automation for some elements of business travel, with U.S. travelers at 94%. Gen Z and millennials show highest comfort. 44% are comfortable with AI re-booking or making changes before a trip. 67% of CFOs believe employees may use AI to falsify expenses, and 55% expect AI to catch more errors and fraud.
Impact and considerations
Understanding comfort levels with AI across different groups helps companies develop adoption strategies, balancing efficiency and risk.
Key points
- 88% of global business travelers are comfortable using AI for some travel elements.
- Gen Z and millennials show highest comfort at 95% and 91%.
- 67% of CFOs believe employees may use AI to falsify expenses.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 17 Jul 2025, 19:09
- Page published
- 13 Aug 2026, 08:32
- Last updated
- 17 Jul 2025, 19:09
- Original links
- SAP Concur Blog：Study: Business Traveler, Travel Manager, CFO Comfort Levels with AI (opens in a new tab)Primary source · en · Published 17 Jul 2025, 19:09