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Evolving CFO and Operations Manager Roles: Cross-Functional Collaboration and AI Skills

The article notes that CFO and operations manager roles are changing and blurring, with both more deeply involved in overall business strategy. Survey data shows 52% of CFOs see a risk that costs can rise quickly and 41% say cost controls become more technically challenging as companies grow; 57% of CFOs are investing heavily in growth strategies despite economic concerns, 63% say investing in cutting-edge technologies is critical to success, yet only 4% say they have strong knowledge of AI. The article says CFOs need strategic communication, technological fluency, change management, and cross-functional leadership, while operations managers need technology-driven process optimization, stra…

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Impact and considerations

Shifting skills and collaboration models for finance and operations leaders directly affect technology investment decisions, cost control, and the selection of travel and expense management tools.

Key points

  • CFO and operations manager roles are changing and blurring, with both more deeply involved in overall business strategy.
  • 52% of CFOs see a risk that costs can rise quickly, and 41% say cost controls become more technically challenging as companies grow.
  • 57% of CFOs are investing heavily in growth strategies despite economic concerns, and 63% say investing in cutting-edge technologies is critical to success.
  • Only 4% of CFOs say they have strong knowledge of AI, underscoring the importance of collaborating with CIOs and IT teams.
  • CFOs need strategic communication, technological fluency, change management, and cross-functional leadership; operations managers need technology-driven process optimization, strategic alignment, data-driven decision-making, and risk mitigation.
  • SAP Concur solutions provide visibility into expenses and travel spending, AI-powered anomaly detection and predictive insights, and cross-departmental data integration.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
4 Mar 2025, 22:01
Page published
14 Aug 2026, 08:10
Last updated
4 Mar 2025, 22:01
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