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SAP Concur Releases Duty of Care Guide Focused on Travel Risk Management

SAP Concur published an article emphasizing the importance of corporate duty of care, citing its 7th Annual Global Business Travel Survey: 65% of business leaders perceive more risk in today's environment and 75% say employees' expectations about duty of care are higher than ever; 53% of CFOs think travel managers should do more to support traveler safety, while only 38% of travelers feel their travel manager is doing enough to ensure their wellbeing; 92% of travelers are willing to decline a business trip for reasons like safety, social or environmental concerns, or work-life balance impact, and 40% would refuse a trip out of safety or social concerns about the destination. The article not…

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Impact and considerations

The guide reflects the growing tension between rising duty-of-care expectations and insufficient data visibility in corporate travel management, offering reference value for travel managers, TMCs, and policy makers. Survey data shows employee safety concerns are influencing trip decisions, requiring companies to stren…

Key points

  • 65% of business leaders perceive more risk in today's environment, and 75% say employees' expectations about duty of care are higher than ever.
  • 53% of CFOs think travel managers should do more to support traveler safety, while only 38% of travelers feel their travel manager is doing enough to ensure their wellbeing.
  • 92% of travelers are willing to decline a business trip for reasons like safety, social or environmental concerns, or work-life balance impact, and 40% would refuse a trip out of safety or social concerns about the destination.
  • 37% of travel managers are expected to support duty of care without visibility into all travel, and 38% anticipate a more difficult year due to travelers not using company tools to book or update travel plans.
  • SAP Concur partnered with International SOS to offer four strategies: use reliable intelligence, adapt to geopolitical and cultural risks, prioritize mental health, and cover remote and hybrid employees.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
12 Sept 2025, 18:21
Page published
13 Aug 2026, 08:30
Last updated
12 Sept 2025, 18:21
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