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SAP Concur Launches Travel Resources for COVID-19 Era

SAP Concur has released a series of travel management resources for its customers to address the challenges of traveling during the COVID-19 pandemic. These tools include the TripIt Traveler Resource Center, a booking switch feature that allows self-booking based on destination risk, Air Reassurance displaying airline COVID-19 measures, unused ticket credits visibility, Amadeus Ticket Changer self-service, and Concur FAVR by Motus for mileage reimbursement. Additionally, the company offers approval policies, customized messaging, and an expanded duty of care partner network, aiming to help companies resume travel safely and compliantly.

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Impact and considerations

These tools help companies dynamically adjust travel policies based on destination risk, enhance compliance and employee confidence through automated approvals and real-time information, while optimizing cost management such as unused tickets and mileage reimbursement, offering direct operational value for travel mana…

Key points

  • TripIt Traveler Resource Center provides public health and safety advisories, cancellation policies, and new travel guidelines.
  • Booking Switch allows companies to define self-bookable or manager-approved trips based on destination safety risks.
  • Air Reassurance in Concur Travel displays major airlines' COVID-19 responses, procedures, and guidelines.
  • Concur Travel can display unused ticket credits to remind employees to use them before expiration.
  • Amadeus customers can make changes through self-service without contacting their TMC.
  • Concur FAVR by Motus offers an end-to-end mileage reimbursement solution integrated with Concur Expense.
  • Companies can set Require Approval Policy and customized messaging (Company Notes, pop-up, inline messages) to communicate travel policies.
  • SAP Concur expanded its duty of care partner network to leverage booking data streams for security and medical assistance services.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
29 Jun 2022, 19:47
Page published
14 Aug 2026, 08:36
Last updated
29 Jun 2022, 19:47
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