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SAP Concur: Eight Key Questions to Review Your T&E Program

SAP Concur published a blog urging finance leaders to periodically review their travel and expense (T&E) programs, offering eight key questions: whether T&E is defined consistently, whether spend can be managed in hybrid and remote settings, spend agility, fraud reduction, whether compliance protects both company and employees, whether the T&E system needs change, whether employees will actually follow the expense policy, and whether the right tools measure success. It notes employees use more payment methods and categories, and that without visibility and controls, spend data scatters, compliance slips and costs rise, citing that companies lose an average of 5% of annual revenue to fraud.

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Impact and considerations

The piece offers finance and travel managers a self-assessment framework, stressing spend visibility and compliance controls in hybrid work; the 5%-of-revenue fraud loss figure can inform ROI assessments of expense-management tools.

Key points

  • SAP Concur advises finance leaders to periodically review their travel and expense (T&E) programs, not just audit expense reports routinely.
  • The blog poses eight key questions covering consistent T&E definitions, hybrid-work spend management, spend agility, fraud reduction, compliance protection, system modernization, employee policy adherence and success measurement tools.
  • Employees are using more payment methods, across more categories, and in more flexible working environments.
  • Without visibility and controls, spend data scatters, compliance slips and costs rise.
  • The article says companies lose an average of 5% of annual revenue to fraud, making stronger compliance, technology and spend-pattern monitoring essential.
  • If current tools create bottlenecks or lack integration, modernization may be needed; digitizing spend management can cut costs, improve accuracy and provide data-driven insights.
  • Expense policies only work if employees follow them, and KPIs should evolve as business and spending patterns change.

Sources and time

Primary source
SAP Concur
Other sources
0
First source publication
9 Sept 2025, 20:09
Page published
13 Aug 2026, 08:30
Last updated
9 Sept 2025, 20:09
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