Understand the Connection on User Experience and Wasted Time
SAP Concur blog cites IDC analyst on the importance of user experience in T&E software. Financial services users seek intuitive, conversational interfaces to save time. Key elements include simpler interface, mobility, multi-device support, conversational UI, customer support, and automation. Good UX reduces wasted time and increases engagement.
Impact and considerations
For travel managers, investing in UX reduces administrative burden and improves efficiency.
Key points
- Users expect more intuitive, conversational T&E software.
- Simpler interface and mobility improve efficiency.
- Multi-device support ensures consistency.
- Automation reduces wasted time.
Sources and time
- Primary source
- SAP Concur
- Other sources
- 0
- First source publication
- 29 Jun 2022, 19:47
- Page published
- 15 Aug 2026, 08:31
- Last updated
- 29 Jun 2022, 19:47
- Original links
- SAP Concur Blog：Understand the Connection on User Experience and Wasted Time (opens in a new tab)Primary source · en · Published 29 Jun 2022, 19:47